Field Service
Features
Whitesmiths Mobility Field Service application offers manufacturers and service providers with a powerful and process-orientated solution that provides the field user with the flexibility to perform their daily work with unmatched speed and ease.
Field workers can be provided with prioritised job information via real-time notification and process driven updates giving managers the ability to transmit job, tasks and instructions without impacting the field service user.
Service information can be managed in a way that combines both repeatability and accountability while governing user behaviour to ensure consistency, work quality and regulatory compliance.
Benefits
- Cost reduction in areas such as call and dispatch centres, administrative support and out of contract repairs
- Increase in the amount and quality of information
- Improved response time for material goods ordered
- Improved customer service levels through better execution
- Increased communication between different groups
Hosting
Whitesmiths Mobility’s Field Service application has been designed to run in a hosted environment, allowing you to even further reduce your cost of ownership and increase your return on investment.
Contact us for a no-obligation demonstration of our mobility applications. We would be delighted to discuss your specific Mobility requirements.
Typical Field Services Applications
- Equipment Manufacturers
- Mobile Assessors, Inspectors & Auditors
- Energy & Utilities
- Government & Law enforcement
